Otter Reviews
and Testimonials
Discover how our all-in-one restaurant software has changed our customer’s lives.
What our customers
are saying
Primo’s Donuts
“It’s been life-changing for my staff. Having just one tablet is a blessing, and the performance tracking is just fantastic. We recommend it for anyone looking to increase sales through delivery.”
Cinemark
“Our theater teams appreciate all Otter has to offer and its ability to streamline our third-party delivery process, resulting in order increases and productivity growth.”
Chulita
“I wanted to find the best company to streamline all of the take-out and to-go apps that we were using at the time. Otter’s setup was really easy and convenient. We were able to get through all of the platforms quickly and start maximizing our revenue.”
Mustard’s Last Stand
“Otter makes everything easier. You just need one tablet instead of having four or five. I’m saving time and money, getting more deliveries, and my employees are happier. I was one of the naysayers for a long time. Now I don’t know how I could run my business without it.”
LALA’S Argentine Grill
“Otter is the perfect system for managing delivery and takeout. It minimizes mistakes and streamlines your operations. I strongly recommend it to anyone in the restaurant business, because it makes everything more efficient and helps you better serve your customers.”
ExtraMile
“With Otter’s insights reporting we're able to generate real-time reporting and results for us to analyze— item assortment, sales, missed orders, cancellations. We can improve at a higher speed than we would have on the other reporting models that we’ve used.”
Playa Bowls
I love the dashboard feature for analytics. Because we're always looking to see where we can do better in terms of orders. So having all the data analytics in one area, with one login, made my life so much easier.”
Urbano Food Group
“Every restaurant owner should give Otter a try. The interface is simple, it’s easy to use, and the support team is top notch.”
Yemen Café
“We love having everything in one tablet with Otter, it’s a huge time-saver. It automatically prints orders in the kitchen, so we can avoid missed orders and penalties. This automation has significantly smoothed our operations and supported our staff during peak times.”
Otter in action: Transforming businesses
United Pacific
“Our partnership [with Otter] has allowed us to effectively grow and manage our delivery business by enabling us to aggregate all of the delivery partners into a single platform.”
Travis W
Division Manager, United Pacific
Chulita
“Because of Otter, we were able to get through to all of the platforms very quickly and start maximizing as much revenue as possible.”
Travis W
Division Manager, United Pacific
Stella Coffee
“Streamline as much as possible, make your employees lives easier if you can. Otter is definitely a great way to do it.”
Joshua Mentrup
Owner, Stella Coffee
Midnight Cookie Co.
“The system has unique features that work well for our business, and the solution is both elegant and user friendly, clearly built to save users time and taps.”
Manish Gaudi
CEO, Midnight Cookie Co.
Trusted by industry leaders
Frequently asked questions
Otter is a delivery management & optimization platform that helps your restaurant increase sales and efficiency. Our partnerships with major online and direct-to-consumer ordering platforms enable the business to provide restaurant customers with unparalleled order aggregation, automation, and data reporting: ensuring restaurants succeed in an omnichannel world by increasing online sales and operating with greater efficiency. Otter’s innovative order management and analytics technology products can be tailored to meet all restaurants’ online ordering needs.
Otter provides you with a comprehensive product and service offering focused on helping your restaurant quickly and sustainably grow its online food ordering business. Our innovative solutions eliminate the chaos of online ordering to help your restaurant succeed in delivery.
Otter operates globally with a wide range of restaurants - from large enterprises to small businesses. A few key restaurant customers include Taco Bell, Arby’s, Golden Corral, Ben & Jerry’s, Pressed Juicery and more.
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